Editing Your order
Thank you for choosing Lullaboob!
We want you to be fully satisfied with our products and services. We understand that sometimes you may need to make changes to your order. Below, you'll find information on how you can do this, and we will do everything we can to assist you.
Order Cancellation
You can cancel your order before it is shipped (you will be notified via email when your order is dispatched). In such a case, we will refund the full amount, including any shipping costs. Please let us know as soon as possible at support@lullaboob.com.
Changing the Shipping Address
If you want to change the address where we will send the products, we can do this before your order is shipped. Simply write to us at support@lullaboob.com.
Adding or Removing Products
Unfortunately, we cannot add or remove products in an already placed order. Here’s what you can do:
- Canceling and Placing a New Order: If the order has not yet been shipped, cancel it and place a new order that includes the correct number of products.
- Placing an Additional Order: If the order has already been shipped, and you want to add a product, simply place another order.
- Returning a Product: If the order has already been shipped, and you want to remove a product, follow the instructions on our returns and exchanges page. You have 30 days to return it.
Why These Limitations?
These limitations stem from the technology and automation of the storage and shipping systems we use. We apologize for any inconvenience and assure you that our team always strives to help and find the best solution for our customers.
If you have any questions regarding changes to your order, contact us at support@lullaboob.com. We are here to help!